Returns & Exchanges

At iFace, we stand by the quality of our electronic accessories and offer a hassle-free 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you with a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the electronics in their original packaging, ensuring all manuals, cables, and protective films are included to qualify for a full refund.

• 3.
  Ship the Item

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned device, we will process your refund to the original payment method or ship out your replacement within 3-5 business days.